Visitor Center for Palm Desert & Palm Springs

Privacy Policy for PalmDesert.com

Last Updated: August 13, 2026

1. Information We Collect

In the past 12 months, we may have collected the following categories of personal information:

  • Identifiers: Name, email address, IP address, mailing address, or phone number when you fill out forms or sign up for communications.
  • Internet/Electronic Activity: Browsing history, search history, device type, operating system, and interaction with our website via cookies or log files.
  • Commercial Information: Records of products or services inquired about or purchased.
  • Geolocation Data: General location derived from your IP address.

2. How We Use Your Information

We use the collected information for specific business purposes, including:

  • Operating, maintaining, and improving mrs.palmdesert.com.
  • Responding to direct inquiries, customer service requests, or contact forms.
  • Sending administrative updates, newsletters, or promotional material (if opted-in).
  • Analyzing website traffic and performance to enhance user experience.
  • Detecting, preventing, and addressing security issues or fraud.

3. Sharing and Disclosure of Personal Information

We do not sell your personal information for monetary consideration. However, we may share information with trusted third-party service providers (such as web hosting, analytics, or email delivery services) who assist us in operating our website under strict confidentiality agreements.

We may also disclose personal information if required by law or to protect our rights, safety, or property.

4. Cookies and Tracking Technologies

Mrs. Palm Desert uses cookies and similar tracking technologies to store visitor preferences and optimize website content. You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect site functionality.

5. Your California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have specific rights regarding your personal information:

  • Right to Know / Access: You have the right to request information about the categories and specific pieces of personal information we have collected about you over the past 12 months.
  • Right to Delete: You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions.
  • Right to Correct: You have the right to request that we correct inaccurate personal information maintained about you.
  • Right to Opt-Out of Sale or Sharing: We do not sell or share personal data for cross-context behavioral advertising. If this policy changes, we will provide a clear “Do Not Sell or Share My Personal Information” link.
  • Right to Non-Discrimination: We will not discriminate against you (e.g., deny services or charge different prices) for exercising any of your privacy rights.

6. How to Exercise Your Rights

To submit a request to exercise your California privacy rights, please contact us using one of the methods below:

  • Email: [Insert Email Address, e.g., privacy@mrs.palmdesert.com]
  • Contact Form: [Insert Link to Contact Form]
  • Mailing Address: [Insert Business Address, Palm Desert, CA]

We will verify your request before processing it to protect your security. Please allow up to 45 days for a response.

7. Data Retention

We retain collected personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. “Do Not Track” and Global Privacy Control (GPC)

California law requires us to state how we respond to web browser “Do Not Track” signals. Our website recognizes opt-out preference signals like the Global Privacy Control (GPC) where required by California law.

9. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 (or under 16 without explicit consent).

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect legal or operational changes. We encourage you to review this page regularly. The “Last Updated” date at the top indicates when revisions were last made.

11. Contact Us

If you have questions or concerns regarding this Privacy Policy, please reach out to us at:

  • Website: www.palmdesert.com
  • Email: support@palmdesert.com
  • Location: Palm Desert, CA

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